Contact information
CONTACT INFORMATION
Welcome to ProLab345.
We are committed to providing a reliable, transparent, and professional shopping experience. If you have any questions about our products, your order, shipping, returns, or refunds, our customer support team is here to assist you.
CUSTOMER SUPPORT
Email:
administracion@adsdigitalrpro.com
We aim to respond to customer inquiries within 1–2 business days.
If your inquiry relates to an existing order, please include your order number so we can assist you as efficiently as possible.
ORDER SUPPORT
You can contact our support team regarding:
• Order status
• Shipping and tracking
• Returns and refunds
• Damaged, defective, or incorrect products
• Order cancellations
• Product information
• General customer service inquiries
Please contact:
administracion@adsdigitalrpro.com
RETURNS
Before returning any product, please contact our customer support team.
Because we work with specialized third-party fulfillment and logistics partners, the appropriate return location may vary depending on the order and fulfillment location.
Please do not send a product back to the address shown on the original shipping package unless our customer support team specifically instructs you to do so.
For complete information regarding eligibility and procedures, please review our Refund & Return Policy.
PRIVACY & DATA PROTECTION
For questions regarding your personal information, privacy rights, or data protection, please contact:
administracion@adsdigitalrpro.com
Please include “Privacy Request” in the subject line when contacting us regarding privacy matters.
ABOUT PROLAB345
ProLab345 is a skincare brand operated by Digital ADS Professional Group S.L.
We are focused on offering carefully selected skincare products through a modern, customer-focused online shopping experience.
Our products may be prepared and delivered with the assistance of specialized third-party manufacturing, fulfillment, logistics, and shipping partners.
CUSTOMER COMMITMENT
At ProLab345, customer experience is important to us.
We are committed to clear communication, reliable customer support, and helping our customers throughout the purchasing process.
If you experience an issue with an order, please contact us directly so our team can review the situation and provide an appropriate solution.
For additional information, please review our Privacy Policy, Refund & Return Policy, Shipping Policy, and Terms of Service.
BUSINESS INFORMATION
Brand:
ProLab345
Store Operator:
Digital ADS Professional Group S.L.
Customer Support:
administracion@adsdigitalrpro.com